Returns & Exchanges
We want you to be fully satisfied with your rock gear, which is why we offer a 30-day return policy for all unworn and unwashed apparel. If your items don't fit or meet your expectations, simply follow our streamlined process to initiate a return or exchange.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are still attached and the garments are in brand-new condition.
Ship It Back
Print the provided prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing